The price of any product (which excludes any VAT) can be found next to each product that is available for sale. The price of each product is also indicated on the order pages when you placed your order.

Once your items are received, assessed, authenticated and certified by our experts, the fairest price for pre-owned luxury goods is determined on a case-by-case basis. The consignor can share a suggested selling price. We will make all commercially reasonable efforts to sell the consigned item and will determine the selling price for each item based on its evaluation, together with a determination of the current market price. Our aim is to sell your item(s) at the highest possible price within the first 30 days. In order to market and promote the sale of each item, we reserve the right to apply an immediate discount to the consigned item, which will affect the item’s initial sale price. Additionally, we reserve the right to apply 10%, 20%, 30% up to 60% discounts on the item to sell, unless you have otherwise requested in writing a specific minimum price at which a specific item must be sold.

If you wish to sell your luxury items via our website, you are referred to as the ‘seller’ or the ‘consignor’. As soon as a consigned item of yours is sold to a buyer, we credit your bank account with the due amount. On that amount, Chadi - Feel Good Luxury takes a 25% commission on the net selling price for items between USD 0 to USD 5,000, 20% for items between USD 5,001 to USD 10,000, 15% for items between USD 10’001 to USD 20’000 and 10% for items above USD 20’000. Please note that the commission for very rare and ultra high-end value products can be further discussed. If you do have a very rare and ultra high-end value product to consign, please contact us: info@chadiluxury.com.

A net selling price is a price at which an item is sold less applicable discounts, promotions and excluding taxes and shipping.

All import duties, taxes and customs fees are at the buyer’s own charge and responsibility.

The website’s base currency is USD. The other available currencies: CHF, HKD, GBP, EUR, CNY, JPY, and AUD are only for the viewer’s information. Each currency’s rate is for informational purposes only and does not reflect spot rates. The only valid sale price is in USD.

When you place your order, you will always be charged in USD as it is the website’s base currency. If your payment option is registered with a different currency than USD, your bank will convert the price using their exchange rate.

It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.

When: at the time of your order.

How: easy and convenient, our payment process is safe and secure. We process payments by credit card (VISA, MC, AMEX) as well as Apple Pay and Google Pay. Please note that Apple Pay will only be available if our payment gateway detects that Apple Pay is already setup in your iPhone. Same for Google Pay, it will only be available if our payment gateway detects that Google Pay is already setup in your phone. You must pay for the products before we dispatch them. We will charge your credit once you confirm your order.

If you think an invoice is wrong please contact us promptly to let us know at: customerservice@chadiluxury.com.